Help
General Questions : Video Player
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HELP!  The video won't play!

All of the videos on Public Works Comics are streamed through a Flash player, so you need to have
the latest version of Macromedia Flash installed on your computer. To download it, please visit
Adobe.

Why does the video keep stopping and starting while I'm watching it?

If a video doesn't play continuously, it may be due to your connection speed. You'll need a
broadband connection with at least 500+Kbps for the best viewing experience.

Or, our servers may be experiencing high traffic. If this is the case, there's not much you can do,
but we are continuously adding servers to keep up with demand. Thanks for staying with us as we
continue to grow.

Why can't I hear the audio when I'm watching a video?

Please check the volume controls on your computer.

You should also increase the volume on other conventional video players on your computer, such
as Real Player or Windows Media.   Believe it or not, these may have an effect on your computer's
master volume levels.

Next, check to see if your system meets these requirements for running the video player:

• Macromedia Flash Player 7.0+ plug-in
• Windows 2000 or higher with latest updates installed
• Mac OS X 10.3 or higher
• Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
• Broadband connection with 500+ Kbps

If your system meets all the requirements, but the video player still isn't working properly, please try
a different browser.

Also, why not test the audio on other videos.  Maybe the video you are watching is of poor quality.